Hints, suggestions or criticism

We attach particular importance to ensuring that our decisions are transparent and comprehensible for you. Should this not be the case, please let us know! We take your comments, suggestions and constructive criticism very seriously. Send us an e-mail to EBI@bva.bund.de. We will check your request immediately and respond promptly. 

Hint:

Contacting us by e-mail does not replace the possibility of taking legal action against decisions taken. Should you wish to do so, the legal process must be followed by filing an objection or a lawsuit. 

Information on how we handle your data can be found in our data protection declaration.